Pennsylvania Macaroni Co
2010-2012 Penn Avenue
Pittsburgh, PA 15222
Pittsburgh’s #1 Italian Food Import Store
We stock over 5,000 specialty products and sell over 200,000 Lbs of cheese every week!
(Read more interesting facts under the history tab.)
Frequently Asked Questions.....
Orders ship with FedEx within 48 HOURS, when your order is received MONDAY through THURSDAY before 10 AM. Shipping days at Penn Mac do NOT include Friday, Saturday, Sunday, or Holidays. FedEX does NOT deliver to HOMES on MONDAYS! If your order contains perishable food, our staff will check the Fed Ex transit times to your state. We will not ship, unless we know your package will reach it's destination before the weekend, or in some cases Holidays! If that is the case...Perishable shipments will be held back over the weekend and shipped on the following Monday.
Go to Shipping & Ordering Info in the green block to your left to view the FedEx color coded map for transit times to your ship-to state.
1.) How much does shipping costs?
Once your Ship to address is added, your shipping costs will calculate. If you order 1 or 2 items(1 To 5 Lb's), shipping costs may seem extreme, go back to your cart, add a few more items,shipping will get be more reasonable.....TRY IT, you will see! In most cases the difference between 2 and 10 items may only be an additional $1.00 more in shipping costs! Most product weights are doubled to allow for packaging and ice, when shipping perishable products.
2.) Yes... you can pick up your order in our Retail Store that was placed on www.pennmac.com.!
Specify the the day and time for pick-up and we will deduct your shipping costs, and have it ready for you! Orders must be placed before 10 am "Monday through Thursday" for next day pick-up.
3.)Yes...We use 2 inch thick styro-foam coolers packed with ice and dry ice for your perishable food.
4.)How do I redeem a Facebook Savings Code?
Click Ordering & Shipping Information in the Green Block on the top of this page for detailed instructions.
5.) Yes...You will receive an e-mail from FedEx with your tracking number on the day we ship no later than 6 pm.
6.) No...we will not include a invoice in gift packages.
We know it is a gift when the Bill-to address and the Ship-to address is different, even if you do not request a card in the check-out.
7.) Yes... you can request a specific delivery date.
Please note: If you choose to delay your delivery....you will have to look at the FedEx map under Shipping & Ordering info located in the green block (top left) to find transit times to you state.
There are no home deliveries on Mondays, and if your order contains perishable items, we can only ship your package on a Monday, Tuesday or Wednesday, if it is going to a 3 day transit state. 1 and 2 day perishable deliveries can be sent, as long as your order is sent before 10 am on a Thursday!
8.)Yes... you may request specific samplers or months when you join our Cheese of the Month Club.
(Some requests have been to ship every other month.)
9.) Yes... You can redeem Penn Mac Gift Cards for Internet Orders!
There are redemption instructions on the Check-Out Page.
10.) Yes... you may add products to your order that we do not have listed on our site.
(we will add that item onto our site for you the next time you order.)
You may review your order at any time by clicking on the "View Cart" in the green block to the top left of any screen! You will be directed to the check-out page from there.
