We have extended our shopping hours on Sunday December 21st to open at 7am and close at 4:30 pm!
Pittsburgh’s #1 Italian Food Import Store
We stock over 5,000 specialty products and sell over 200,000 Lbs of cheese every week! (Read more interesting facts under the history tab.)
Frequently Asked Questions.....
1.) How much does shipping costs?
Once your Ship to address is added, your shipping costs will calculate. If you order 1 or 2 items (1 To 5 Lb's), shipping costs may seem extreme, go back to your cart, add a few more items, shipping will get be more reasonable.....TRY IT, you will see! Shipping costs are calculated according to the weight and zip code of your address entered on the Check-Out page. The difference between 1 or 2 items in your cart, and
5 to 10 items in your cart, in most cases is only a $1 more in shipping! Most product weights are doubled to allow for packaging and ice.
2.) Yes... you can pick up your order in our retail store.
Specify the the day and time and we will deduct your shipping costs, and have it ready for you! Orders must be placed before 8 am "Monday through Friday" for next day pick-up.
3.)Yes...We use 2 inch thick styro-foam coolers packed with ice and dry ice for your perishable food.
4.)Yes...You will receive an e-mail from FedEx with your tracking number on the day we ship no later than 6 pm.
5.) No...we will not include a invoice in gift packages.
We know it is a gift when the Bill-to address and the Ship-to address is different, even if you do not request a card in the check-out.
6.) Yes... you can request a specific delivery date.
(If we have a problem with the transit time for your delivery, we will e-mail you)
7.)Yes... you may request specific samplers or months when you join our Cheese of the Month Club.
(Some requests have been to ship every other month.)
8.) Yes... You can redeem Penn Mac Gift Cards for Internet Orders!
There are redemption instructions on the Check-Out Page.
9.) Yes... you may add products to your order that we do not have listed on our site.
(we will add that item onto our site for you the next time you order.)
You may review your order at any time by clicking on the "View Cart" in the green block to the top left of any screen! You will be directed to the check-out page from there.