Privacy Policy

Your privacy is critically important to us.

It is Penn Mac's policy to respect your privacy regarding any information we may collect while operating our Website. This Privacy Policy applies to www.pennmac.com (hereinafter, "us", "we", or "www.pennmac.com"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Penn Mac collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Penn Mac's purpose in collecting non-personally identifying information is to better understand how Penn Mac's visitors use its website. From time to time, Penn Mac may release non-personally identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Penn Mac also collects potentially personally identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on www.pennmac.com blog posts. Penn Mac only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally identifying information as described below.

Gathering of Personally Identifying Information

Certain visitors to Penn Mac's websites choose to interact with Penn Mac in ways that require Penn Mac to gather personally identifying information. The amount and type of information that Penn Mac gathers depends on the nature of the interaction. For example, we may ask visitors who sign up for a blog at www.pennmac.com to provide a username and email address.

Security

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Google Analytics

Penn Mac uses Google Analytics to help us understand how visitors use our Website. Google Analytics may collect information such as the pages visited, the time spent on the Website, the referring website, browser and device information, general geographic location, and interactions with Website features.

Google Analytics uses cookies and similar technologies to collect and analyze this information. We use these reports to evaluate Website traffic, improve navigation and content, troubleshoot technical issues, and better understand how visitors interact with our Website.

The information collected through Google Analytics is processed by Google in accordance with Google's own privacy policies and terms. Penn Mac does not intentionally use Google Analytics to collect information that directly identifies individual visitors.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.

Aggregated Statistics

Penn Mac may collect statistics about the behavior of visitors to its website. Penn Mac may display this information publicly or provide it to others. However, Penn Mac does not disclose your personally identifying information.

Cookies

To improve the online experience, Penn Mac uses cookies and similar technologies. A cookie is a small piece of information stored on a visitor's device and provided to the Website when the visitor returns.

Penn Mac uses cookies to support Website functionality, remember visitor preferences, maintain shopping-cart and checkout activity, understand Website usage, and improve our products and services. Third-party services used by Penn Mac, including Google Analytics, may also place or access cookies as described in this Privacy Policy.

Visitors who do not wish to allow cookies may adjust their browser settings to refuse or delete cookies. Please note that disabling cookies may prevent certain portions of the Website, including shopping-cart or checkout functions, from operating properly.

By continuing to use our Website without changing your cookie settings, you acknowledge Penn Mac's use of cookies and similar technologies as described in this Privacy Policy.

E-commerce

Those who engage in transactions with Penn Mac - by purchasing Penn Mac's services or products - are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Penn Mac collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Penn Mac. Penn Mac does not disclose personally identifying information other than as described below. And visitors can always refuse to supply personally identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Privacy Policy Changes

Although most changes are likely to be minor, Penn Mac may change its Privacy Policy from time to time, and in Penn Mac's sole discretion. Penn Mac encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Credit & Contact Information

If you have any questions about this Privacy Policy, please contact us at orders@pennmac.com.